As with all our other dealings we endeavour to be reasonable in dealing with our customers and the same is expected in return.

• Where required electrical items are tested as per the Electrical (Safety) Regulations 2010.
• Refurbishment work on electrical equipment, where required, is carried out by a registered, experienced technician.
• We are a licensed second hand dealer and are therefore bound by the terms of the Secondhand Dealers and Pawnbrokers Act.
• Unless specified otherwise, all items include the required mains cables and/or power supplies.
• To keep our prices low we minimise any manually initiated communication and may not answer some queries.
• We may not always post auction feedback.
• Any refunds due to factors out of our control may incur a restocking or admin fee. In most cases it is 10% of the total cost of the item up to a maximum of $45 including GST.

GUARANTEES

• Twelve month or suppliers warranty on all new items.
• Six month warranty on all repaired, refurbished, and second hand items.
• We are bound by the terms of the Consumer Guarantees Act, the Fair Trading Act, and the Contract and Commercial Law Act.
• A GST receipt for the sale will be issued.

COLLECTION

• Pick up is in Sydenham in Christchurch between 8:30 am and 5:00 pm, Monday to Friday.
• Goods must be collected within seven days unless otherwise agreed.

DELIVERY

• We cannot and depends on your address, the dispatch service that we use, the volume of orders, and available staff.
• If you require urgent delivery, a tracked service, or a signature required service please contact us via the auction BEFORE making a bid or a Buy Now. These services attract additional charges.
• Goods must be paid for within seven days.
• If required we can possibly assist with your own collection arrangements.
• To avoid delays due to insufficient courier payment go to Address Check to see if you address is listed as rural.